F... Dish Network

[BleedBurgundy]

About 3 months ago, I switched from Comcast to Dish Network. Before I switched I specifically asked about local broadcast channels in HD so that I could continue watching HD Football. I was assured that yes, any local programming that's broadcast in HD will come through their service in HD. Well, I don't watch any local programming or broadcast tv except for football so I haven't really used that for the last couple of months. When I went to watch some preseason football that was broadcast in HD last week, it was not coming through any of the feeds in anything but standard definition. I called Dish today to see wtf was going on. The customer service clown informed me that Dish Network DOESN'T HAVE THE GD RIGHTS TO HD BROADCAST IN MY AREA. So basically, I paid to have some worthless shit installed. I'm so pissed off right now. I'm debating on going back to Comcast or jumping to DirecTV. Any thoughts, suggestions?

[EARTHQUAKE2689]

Directv is so much better.

[BleedBurgundy]

Originally Posted by EARTHQUAKE2689

Directv is so much better.

Care to elaborate on that? lol

I thought the programming is pretty much identical. The reason I chose Dish in the first place is they gave me a free HD DVR and another free HD Receiver...

[EARTHQUAKE2689]

Originally Posted by BleedBurgundy

Care to elaborate on that? lol

I thought the programming is pretty much identical. The reason I chose Dish in the first place is they gave me a free HD DVR and another free HD Receiver...

Dmek pretty much said it. My bro had dish network for the same reason and he told direct tv that dish gave him the free stuff and d tv. gave us stuff, plus gave him free service for 1 month and we get i think it is showtime and hbo for free and we pay 39.99 how much do you pay

[BleedBurgundy]

Originally Posted by EARTHQUAKE2689

Dmek pretty much said it. My bro had dish network for the same reason and he told direct tv that dish gave him the free stuff and d tv. gave us stuff, plus gave him free service for 1 month and we get i think it is showtime and hbo for free and we pay 39.99 how much do you pay

More than that. By like 50 dollars for 250 channels or whatever...

[Dlyne8r]

Originally Posted by BleedBurgundy

Care to elaborate on that? lol

I thought the programming is pretty much identical. The reason I chose Dish in the first place is they gave me a free HD DVR and another free HD Receiver...

BB, I've posted about this in other threads, but DirecTV is uncomparable to anything else available to us mere mortals. I don't have anything to gain by promoting DirecTV, and for all the good things I've said about them I should get a credit from them or something, but I've been with them for 9 years running. First, you'll have access to the NFL Network, and their programming includes all of the 'Skins pre-season games (albeit on a delayed basis). Secondly, I have had nothing but good experiences with their customer service. You can't say that about cable TV...period. I've recv'd two equip. upgrades, most recently for HD, over the last few years, and the cost? Free, as long as I didn't jump ship. As far as the local HD broadcasts, I'm not sure how that works. But, I do know that when I watched a few pre-season games that had the "HD" banner in the screen, I didn't get the HD broadcast in my area. Could truly be a licensing thing depending on your actual location, so maybe "The Dish" wasn't blowing smoke. Anyway, if you like watching football, DirecTV is second to none (ok, DirecTV reps out there, send me a check or something for my endorsement). :-)

[pdid5000]

Originally Posted by EARTHQUAKE2689

Directv is so much better.

Hands down.

[dmek25]

negotiate with direct tv. explain to them how bad you want it, but tell them the dish offered you free stuff. right now i think direct offers just about everything in high def. and direct also has the nfl ticket

[BleedBurgundy]

Originally Posted by dmek25

negotiate with direct tv. explain to them how bad you want it, but tell them the dish offered you free stuff. right now i think direct offers just about everything in high def. and direct also has the nfl ticket

That what I'm doing. I called DirecTV and told them I wanted to switch but that they'd have to give me a deal to make up for the fact that I just paid to have Dish installed, blah blah blah. No luck yet, but I'll call back later. Right now, all they're willing to do is free HD receiver and install which is their regular promotion anyway. $200 for a HD DVR.

[firstdown]

Originally Posted by BleedBurgundy

That what I'm doing. I called DirecTV and told them I wanted to switch but that they'd have to give me a deal to make up for the fact that I just paid to have Dish installed, blah blah blah. No luck yet, but I'll call back later. Right now, all they're willing to do is free HD receiver and install which is their regular promotion anyway. $200 for a HD DVR.

You paid too have the dish installed? I thought all of these Co. had install so many boxes and dish for free deals. You may be stuck if you had to sign a contract for a certain amount of time.

[BleedBurgundy]

Originally Posted by firstdown

You paid too have the dish installed? I thought all of these Co. had install so many boxes and dish for free deals. You may be stuck if you had to sign a contract for a certain amount of time.

Yeah, I had agreed to an 18 month commitment with a $300 early termination fee.

But... I talked to 6 different people, and had to call the legal department of Dish Network but in the end, it worked. They refunded my installation fee and dissolved my 18 month contract with dish network without charging me the $300 early termination fee. I had to argue my ass off. I was on the phone with this prick who said the following interesting things:

1. Have you tried using a regular air antenna? my reply: (Why the fuck should I have to strap some other ugly thing on the outside of my house, I already have two damn satellite dishes)
2. Where in your legally binding contract does it say that you will get local channels in HD? my reply: (There was no written contract presented at the time of agreement as it was EXPLAINED TO ME OVER THE PHONE BY YOUR IDIOT SALES REP)
3. We are going to charge the account you used for your last payment for $399 for the early contract termination. my reply: (Good, do that. And when I get my lawyer and sue your ass for breach of contract, how long do you think it's going to take for you to get fired for doing that?)
4. Well, what do you want me to do about it? my reply: (Get this shit turned off and out of my fucking house immediately.)

Long story short, no termination fee and I get the installation charges back so whatever. If anyone needs the number to Dish Corporate offices (the only ones who can release you from your contract) here it is: 1-888-241-2195. They're located in Denver, CO.

So now I have to call DirecTV and see what I can get there...

[mredskins]

Originally Posted by BleedBurgundy

Yeah, I had agreed to an 18 month commitment with a $300 early termination fee.

But... I talked to 6 different people, and had to call the legal department of Dish Network but in the end, it worked. They refunded my installation fee and dissolved my 18 month contract with dish network without charging me the $300 early termination fee. I had to argue my ass off. I was on the phone with this prick who said the following interesting things:

1. Have you tried using a regular air antenna? my reply: (Why the fuck should I have to strap some other ugly thing on the outside of my house, I already have two damn satellite dishes)
2. Where in your legally binding contract does it say that you will get local channels in HD? my reply: (There was no written contract presented at the time of agreement as it was EXPLAINED TO ME OVER THE PHONE BY YOUR IDIOT SALES REP)
3. We are going to charge the account you used for your last payment for $399 for the early contract termination. my reply: (Good, do that. And when I get my lawyer and sue your ass for breach of contract, how long do you think it's going to take for you to get fired for doing that?)
4. Well, what do you want me to do about it? my reply: (Get this shit turned off and out of my fucking house immediately.)

Long story short, no termination fee and I get the installation charges back so whatever. If anyone needs the number to Dish Corporate offices (the only ones who can release you from your contract) here it is: 1-888-241-2195. They're located in Denver, CO.

So now I have to call DirecTV and see what I can get there...

I GTD. someday you will have this same fight with DirecTV. I was a customer of theirs for 10 years and left due to their horrible customer service.

[MTK]

DirecTV has the Sunday Ticket, what else do you need to know??

[DEVIL'S OWN]

Originally Posted by BleedBurgundy

About 3 months ago, I switched from Comcast to Dish Network. Before I switched I specifically asked about local broadcast channels in HD so that I could continue watching HD Football. I was assured that yes, any local programming that's broadcast in HD will come through their service in HD. Well, I don't watch any local programming or broadcast tv except for football so I haven't really used that for the last couple of months. When I went to watch some preseason football that was broadcast in HD last week, it was not coming through any of the feeds in anything but standard definition. I called Dish today to see wtf was going on. The customer service clown informed me that Dish Network DOESN'T HAVE THE GD RIGHTS TO HD BROADCAST IN MY AREA. So basically, I paid to have some worthless shit installed. I'm so pissed off right now. I'm debating on going back to Comcast or jumping to DirecTV. Any thoughts, suggestions?

this is my first year with Directv, and I so excited, plus there adding like a gang of extra HD channel's this fall, plus I have the ticket with superfan, I've had no problems with Directv, the only problem I've had was when it rain, besides that, your better off getting, DirecTV, plus all my nfl ticket games or in beautiful HD........i've died and went to heaven

[MTK]

This will be my second full season with DirecTV. I love it, the Sunday Ticket is soooo freaking money.